Delivered Shares Coordinator

Location: Essex, NY (Essex County)

Term: Full-time, Part-time, Year round

Salary/Pay: $9.00-$14.00/ Hour

Deadline to Apply: 06/30/2021

How to Apply: [email protected]

Essex Farm

Essex Farm is a 1,100-acre diversified farm in the Champlain Valley of upstate New York. Our mission is to provide a full diet for our local and regional CSA members all year round. We raise pastured livestock; operate a 20-head raw dairy; and grow fifty different kinds of vegetables. We process our dairy and butcher our meat on the farm, and collaborate with a local food hub to pickle and preserve vegetables. We are a fast-paced and dynamic organization entering our 17th year.

Job Description

We are looking for someone to coordinate Essex Farm’s approximately 60 CSA members who have their shares delivered weekly to their homes. An order form is sent out every Friday for the members to fill out over the weekend. The products that they have ordered are compiled on Monday and shares packed and shipped out on Tuesday. The ideal candidate would be able to adjust in a dynamic work environment. (part-time 20 - 30 hours/week)

Weekly Duties:
● Communicate with CSA members through Mailchimp as well as via individual communication regarding member specific questions and concerns
● Coordinate with the farm departments to update the order form in WordPress according to what products are currently available
● Print individual member packlists through Wordpress
● Set-up the pack area with food products and equipment needed to efficiently pack the members’ shares
● Create schedule of packing assistants
● Communicate with at least seven delivery drivers regarding CSA shares being delivered to the members’ doorsteps in New York City, greater Albany area and the Adirondacks

Required Skills:
● Ability to problem solve a complex delivery chain to move members’ shares from the field to their doorsteps and be responsible for all parts of the process
● Knowledge of Microsoft Office, WordPress and Mailchimp software
● Experience in customer service - including ability to explain unfamiliar food and farming practices to people and sell CSA shares

Office or farm work may be added if interested in a full-time position. Please text Mark Kimball at #(518) 570-6399 for more information.